Customer Support Agent

Откликнуться Our projects here at Social Discovery Group are expanding rapidly and we are currently seeking a Customer Support Agent to join our customer care dream team on a remote-work basis. We work with exciting and vibrant platforms such as dating sites, chat and streaming applications, as well as travel sites. This is a unique opportunity to communicate with international customers from all around the world! Are you the perfect candidate? Check here! You are fluent in English (other languages would be considered a benefit) You have experience working with international customers You have fast typing skills in English You are a quick learner and you can absorb large volumes of information You can psychologically analyze people and be sensitive to their emotions You can swiftly navigate through difficult situations and adapt to fluctuating circumstances You can come up with and provide professional solutions to complicated cases You are stress resistant, energetic and never hesitant to show initiative You have a ‘can-do’ attitude and you believe that ‘everything is possible’ You can provide an outstanding quality service So what is this role all about? Consulting our customers on all raised questions related to our websites Working timely, speedily and effectively with customer requests Resolving all customer issues with the goal of customer retention Promoting our websites to the customers upon opportunity Maintaining a high level of service quality What’s being offered? A convenient evening shift from 3 PM - 12 AM (GMT+3), 5/2 with days off during the week Remote work from the comfort of your home The opportunity to sharpen your skills in high-quality international customer service Participation in informative seminars about the latest trends in Art & Technology Our own line of branded clothing and accessories with corporate logos for various occasions (welcome pack, a gift after the probation period, for professional holidays and corporate parties) Internal gamified reward system: get bonuses from your colleagues and exchange them for days off, merch, team building activities, massage certificates, etc Откликнуться